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Patient and Family Information
This service is dedicated to those with complex chronic cardiac or respiratory conditions. Length of stay varies depending on individual patient needs. The focus of the care is to provide quality of life, within the scope of the patients’ physical abilities. A caregiver respite service is also available. See information on Respite Care Service.
Our Philosophy of Care
Our primary goal is to enhance the quality of life by maximizing strengths and abilities as well as recognizing individual needs.
Care will be holistic and focused on the patient’s own goals for self-care and fulfillment. Your goals serve as the basis for care, teaching and support. You and your family’s involvement in care is essential.
Who We Serve:
Patients admitted to this service must:
- Have a cardiac or respiratory condition, or complications of such a condition.
- Must require technology based continuing or intermittent care.
- Must have realistic, definable and attainable goals.
- Must have submitted a Long Term Care application/letter of agreement, prior to the admission, depending on individual needs.
- Patient must meet the criteria for Complex Continuing Care as set out by the MDS RUGS III categories.
Discharge Guidelines
Our Complex Continuing Care services are designed as a resource for people with complex needs rather than a final destination. Patients are continually assessed in preparation for discharge to a more appropriate setting where their ongoing needs can be met. This depends on individual care needs. When an application has been made to a long-term care facility the first bed to become available must be accepted in accordance with York Central Hospital’s ‘First-Bed Available’ Policy.
To refer or for further information please call the Clinical Practice Leader at (905) 883-1212 ext. 3890, or fax (905) 883-2430.
Accommodation
Both private (one bed per room) and ward (two beds per room) accommodation are available. Accommodations offered will be based on request and availability. If private accommodation has been requested, the patient will be charged the private accommodation rate from the date of admission. Otherwise the patient will be moved to a two-bed room as soon as one becomes available. Information about cost of a private accommodation is available by calling the Client Liaison at (905) 883-1212 ext. 3809.
Please note: York Central Hospital is unable to obtain information about your insurance benefits. Please ensure that you know your insurance coverage. Rehabilitation and Complex Continuing Care coverage differs from regular hospital insurance coverage. Costs incurred beyond your health care coverage will be billed to you directly.
Co-Payment Fee
Patients admitted to Complex Continuing Care pay the Chronic Co-Payment Fee in accordance with the Ministry of Health and Long Term Care. You will be required to bring in your most recent Revenue Canada Notice of Assessment.
For more information please call the Client Liaison (905) 883-1212 ext. 3809.
What to Bring
- Pajamas and housecoat. We suggest a knee length rather than floor length housecoat for ease of walking.
- Slippers and/or flat-soled shoes.
- Comfortable, easy dressing clothing, such as a track suit and sweat shirts
- Radio with favourite CD's or tapes
- Eye glasses, hearing aids, dentures
- Any assistive devices such as your walker or cane.
- All items except clothing need to be labeled
- Comfort items such as pillows, blanket, pictures, etc.
Personal care products such as toothbrush, toothpaste, shampoo, Kleenex, lotions, mouthwash, and any other items you may require such as razor and sanitary napkins. For your convenience some of these items may be purchased from our Gift Shop. The unit does not supply these items.
Electrical equipment such as a razor, hairdryer, radio, etc. should be inspected by our maintenance staff. Please speak to your nurse to make these arrangements.
Please do not bring credit cards, jewelry or other valuables to the hospital. The hospital does not assume any responsibility for the loss of such items. A small amount of cash is usually sufficient for any purchases.
Your Care Team
An interdisciplinary team of healthcare professionals provides Cardio/Respiratory services. Your care team includes you and your family/caregiver. For more information, please refer to the Continuing Care Program brochure or hospital directory located in the patient’s room.
Meal Times
Meals are provided in the dining room as well as the patient room, depending on the patient's condition.
Television and Telephone
Telephones are located at the patient bedside. Patients or caregivers are required to bring their own television sets and arrange for cable hook-up with Rogers Cable. Information about cable services and the telephone number to call for hook-up arrangements is available at the Communication Centre.
Parking
York Central Hospital provides parking for our patients and visitors in a number of locations. Find out more about parking under Services and Amenities.
Visiting Hours
Daytime visiting hours are flexible. Evening visiting hours end at 8:30 p.m
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